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Faq's

Common FAQs regarding online hotel booking, tour package booking, 24x7 car rentals and the privacy:


Hotel Booking

 

Can I make a booking over the phone?

Yes, you can call us on any of these numbers: +91-11-9871552247, +91-11-30620118, 30620119, 65240935.


How do I make a booking for group travel?

All group booking requests can be mailed to us at tajindiatoursin@yahoo.co.in and we will revert to you within 24 hours. Alternately calling us on +91-11-9871552247, +91-11-30620118, 30620119, 65240935 with all details.

When looking for group bookings, we request you to please include as many details of your travel as possible, as number of adults and children travelling, preferred dates and destinations, budget, etc.


How do I know that my booking is confirmed?

Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.


How can I make a hotel booking for a destination not listed on the site?

You can send a request to us at tajindiatoursin@yahoo.co.in and we will revert to you within 24 hours with options for hotels and holidays as per your requirements.

You can also call us on +91-11-9871552247, +91-11-30620118, 30620119, 65240935


How will my hotel booking or vacation package be confirmed?

For all hotel bookings made on the website, you will receive a confirmation number via e-mail.


For hotel and vacation packages booked over the phone, our reservation agents would process all your travel details and check for availability with the hotel. Your travel would be confirmed over e-mail as soon as we receive a confirmation from the hotel.



Changes and Cancellations


Can I change my hotel booking?

You may change your hotel reservation details. However, certain charges as per the hotel policies might be applicable.


How can I contact Tajindia?

You can call us on +91-11-9871552247, +91-11-30620118, 30620119, 65240935

You can also email us at tajindiatoursin@yahoo.co.in and our agents would respond to you in less than 1 working day.



Payments and Charges


Will I have to pay any charges if I cancel my hotel or package booking?

Cancellation policies and charges will depend on the hotel booked. Tajindia, will charge 3% of the total transaction amount as a processing charge for all cancellations above and beyond the charges by the hotel.


If I cancel a hotel or package booking, how does Tajindia refund me?

Payments made by credit card will be reversed on the card after due intimation is made. Payments made by all other forms will be refunded by cheque, issued within two working days of making the cancellation. Any applicable cancellation charges will be applied prior to making refunds.



Privacy and Site Security


Is Tajindiatour.com a safe site to make online bookings?

Yes, we are committed to protecting our customer’s information. Our staff of security technology professionals uses a range of the best security technology available. Your information is secured from unauthorized access from the Internet using the Thawte Certification Authority. We protect the connection between your computer and our server from eavesdropping through industry-standard encryption technology. We continually assess new technology for protecting your information to make sure that our information handling practices are in accordance with the highest industry standards and best practices on the Internet.


What is our privacy policy?

Tajindia undertakes all possible measures to ensure that your personal details are not compromised.